Refund policy

You have 14 days from the date of receiving your order to request a return.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Certain types of products cannot be returned, such as custom items, perishable goods, or hygiene products (e.g., opened cosmetics, underwear, etc.).

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your item and inform you of the approval or rejection of your refund.

If approved, your refund will be processed and automatically applied to your original method of payment within 5–10 business days.

Please note that original shipping costs are non-refundable.

Exchanges

We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, please contact us at [your support email].

Sale Items

Only regular-priced items may be refunded.
Sale or discounted items cannot be refunded.